Changes to HMCTS Cloud Video Platform and the Video Hearings Service

HM Court and Tribunals Service (HMCTS) have advised that there will be an update to the technology supporting the Cloud Video Platform (CVP) and the Video Hearings Service (VHS). The update requires organisations to check, and possibly change, their firewall settings. The changes impact any practice area that could involve attendance at a court hearing. HMCTS have advised that these network changes need to be made by 6 September 2024. Existing IP addresses do not need to be removed from existing settings (also known as the whitelist). Before joining a hearing on the VHS, it is important that organisations check that the firewall settings on their network will not block access. For the changes that need to be made to enable access to the CVP, see the letter of 8 July 2024 from HMCTS.

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